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Cooperative Lab Management (CLM)

Starting fall 2014, the Penn State New Kensington computer labs will be managed with Cooperative Lab Management (CLM).  CLM is a central service provided by Penn State Information Technology Service (ITS) for managing classroom computers.  This will provide our users with a more consistent computer classroom experience -- both here at our campus and across many other Penn State campuses.

CLM has many beneficial features:

Roaming profiles

Roaming profiles provides users with a consistent desktop experience.Your roaming profile contains information about application settings and preferences, user-defined shortcuts and desktop settings, and other settings.  Various files and registry settings are downloaded to the local computer when you log on, and uploaded to a server when you log off.  You can see the files by going to C:\Users\<your-userid>\AppData\Roaming.  Since changes to your roaming profile are saved only when you log off of a computer, improperly logging off or shutting down the computer will lose all settings you've changed during that session.

Your Documents folder, Desktop folder, and most other folders are NOT stored on your roaming profile; they are in your U:Drive or PASS space.  Files stored to these locations are no longer deleted when you log off the computer.  The files will be available the next time you log into any CLM classroom computer. Files you save to CLM classroom computers can also be accessed via WebFiles when you are off-campus.  When using WebFiles, the default locations are as follows:

Desktop = UDrive Personal (V:)
Downloads = PASS Personal (X:)
Favorites = PASS Personal (X:)
My Documents = PASS Personal (X:)

If users prefer to have their files stored on the UDrive, they can customize this setting by right clicking on the paw print (in the task bar) and selecting "preferences".  Addtional information about roaming profiles can be found at http://clc.its.psu.edu/labs/windows/profiles.

Printing

On-campus computer lab printing is paid for by the Student IT Fee. In an effort to prevent printing abuse and to better utilize the Student IT fee monies, Penn State New Kensington has adopted the print management system that is available with CLM. Individuals printing from a campus computer lab receive 110 free sheets (double-sided pages) each semester. Once individuals have reached their 110 sheet quota, individuals can purchase additional sheets with their LionCash+ funds.  Visit https://clc.its.psu.edu/users/wa/PrintingInfo.aspx to purchase additional sheets or to monitor your sheet count via the Print Management Utility.

Printer Type

Paper Size

Charge

Per Sheet

Counts as #

of B&W Sheet

 

Black & White

Laser Printers

8 ½" x 11"

$0.05

 1
 Color Laser Printers  8 ½" x 11"  $0.15

 3

Printing Charges (After quota is exceeded)

 

All printed pages are billed per sheet of paper. Duplex printing (printing on both sides of a sheet of paper) counts as a single sheet. In an effort to be economically and environmentally friendly, Penn State printers are set to print on both sides of the page by default. Students wishing to print on only one side of a page must manually set this preference for their print job.

 

The print management system provides the capability of remote printing.  Remote printing enables individuals to print their documents from home computers or laptops connected to the campus' wireless network.  To utilize this feature, a small software package must be downloaded and installed.  Remote printing jobs are directed to a release station and copier/printer in the Computer Center (Blissell Library and Computer Center building, Room 044).  To learn more about remote printing, visit http://clc.its.psu.edu/printing/remote.

LabChat

LabChat enables individuals to initiate a live chat with the IT Service Desk at University Park. Click the LabChat icon on the desktop to begin the technical support conversation. If a support request cannot be resolved by University Park, the request will be transferred to the Penn State New Kensington Service Desk for resolution.

Doceri

Doceri is a software application that enables faculty to operate the podium computer from an iPad. This software allows the faculty to move freely around the classroom. Doceri is provided free of cost on all podium computers. Visit http://doceri.psu.edu/ for more information about Doceri.

Classroom Control

Classroom Control is a software utility that enables an instructor to lock student screens during lecture to help minimize classroom distractions. Visit http://clc.its.psu.edu/classrooms/resources/classroomsetup for more information on classroom control.

Power Management

To be more sustainable, the computers in the CLM environment utilize aggressive power schemes to reduce the University's energy consumption.  When not in use, the computers will go to "sleep" aka. standby state.  Users can simply touch the keyboard or move the mouse to wake the computers from the standby state. Visit http://clc.its.psu.edu/ItAdminSupport/CLM/PowerManagement for more information on power management.

 

 

Project Updates

  • 8/18/2014 - CONF014B have been rebuilt with the CLM software and is ready for the fall semester.
  • 8/12/2014 - The following computer labs have been rebuilt with the CLM software and are ready for the fall semester: ENGR008, ENGR134, ITC030, ITC031, ITC032, ITC036, SCI007, and SCI119.
  • 8/7/2014 - The open lab computers in the Computer Center have been rebuilt with the CLM software and are available for faculty testing.
  • 7/24/2014 - Classroom control capabilities have been configured for the main teaching classrooms (ITC030, ITC031, ITC032, CONF014B, and Blissell 044D).
  • 7/14/2014 - Testing is underway with the CLM 2014/2015 build key to ensure all software is installing and working properly.  A remote printing release station has been built and tested to confirm that it worked properly with the Ricoh copier in the computer center.  All of the provisioning (rooms and IP space) for the classrooms have been completed.
  • 6/27/2014 - CLM announcement was emailed to the campus faculty. It highlights the major changes that will impact this audience.
  • 6/27/2014 - CLM announcement was emailed to Student Life and the request was made to disseminate this information to the students via the student listserv. The email highlights the major changes that will impact this audience.
  • 6/27/2014 - CLM announcement was emailed to the campus staff. It highlights the major changes that will impact this audience.
  • 6/18/2014 - Room 044 in the Blissell Library and Computer Center building has been designated as the location to release and print all remote printing jobs.
  • 6/17/2014 - Marketing campaign is underway to provide customers with timely information regarding the CLM deployment.  IT staff are working with the CLM team to configure the computer lists within CLM as well as the printer queues.
 

Computer Center Helpdesk Support

Phone:
724-334-6081

Location:
044 Blissell Library & Computer Center Building

Submit a helpdesk request

Hours of operation

M-Th: 8:00 a.m. - 9:00 p.m.
F: 8:00 a.m. - 5:00 p.m.